# CG Travel — Privacy Policy

# 1. Who We Are

CG Travel is a personal travel design service based in Barcelona, Spain, operated by Kevin Carreira. This Privacy Policy explains how we collect, use, and protect your personal information when you visit cgtravel.co or use our services.

If you have any questions about this policy or how your data is handled, contact us at kevin@cgtravel.co.

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## 2. What Information We Collect

We collect information in the following ways:

**Information you give us directly**, such as when you:

– Fill out our contact or enquiry form (name, email, phone number, travel details, message)

– Email or message us directly

– Book a trip or engage our planning services (which may include passport details, travel preferences, dietary or accessibility needs, and payment information as required for bookings)

**Information collected automatically**, such as:

– IP address and browser information

– Pages visited and time spent on the site

– Cookies used for analytics and site functionality (see Section 6)

**Information from third parties**, such as booking confirmations or updates shared by hotels, airlines, or other travel suppliers we coordinate with on your behalf.

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## 3. How We Use Your Information

We use your information to:

– Design and coordinate your travel itinerary

– Communicate with you about your trip, enquiries, or bookings

– Process payments and bookings with third-party suppliers

– Improve our website and services

– Send occasional updates or travel inspiration, only if you’ve opted in

We do not sell your personal information to third parties.

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## 4. Who We Share Your Information With

To plan and deliver your trip, we may share relevant details with:

– Hotels, airlines, transport providers, and other travel suppliers directly involved in your itinerary

– Payment processors, where required to handle bookings

– Service providers who support our business operations (e.g. website hosting, email tools)

We only share what’s necessary for these purposes, and we expect any third party we work with to handle your data responsibly.

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## 5. Your Rights

If you are located in the EU/EEA or UK, you have the right to:

– Access the personal data we hold about you

– Request correction of inaccurate data

– Request deletion of your data (“right to be forgotten”)

– Object to or restrict certain processing

– Request a copy of your data in a portable format

– Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at kevin@cgtravel.co. We’ll respond within the timeframe required by applicable law.

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## 6. Cookies

Our website may use cookies to:

– Understand how visitors use the site (analytics)

– Remember your preferences

– Support any embedded content (e.g. maps, videos)

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.

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## 7. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking-related information may be retained longer where required by tax, accounting, or travel industry regulations.

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## 8. International Data Transfers

Because travel planning often involves suppliers outside the EU/EEA, your information may be transferred to and processed in countries outside your own. Where this happens, we take reasonable steps to ensure your data is protected consistently with this policy and applicable law.

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## 9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

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## 10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

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## 11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact:

**CG Travel**

Barcelona, Spain

kevin@cgtravel.co